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iot12 Blog

If you follow discussions about the Internet of Things, you’ve probably heard this stunning prediction at least once: The world will have 50 billion connected devices by 2020. Ericsson’s former CEO Hans Vestburg was among the first to state it in a 2010 presentation to shareholders. The following year, Dave Evans, who worked for Cisco at the time, published the same prediction in a white paper.

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rr Blog

Artificial intelligence has been consistently shown in a bad light in popular media, films and dystopian works of literature. But people seldom notice that artificial intelligence is not a futuristic figment of science fiction

One new implementation of artificial intelligence that has the potential to affect far-reaching consequences in the world is robotic process automation. Using software programs to perform tasks that have been, at least up till this point, performed exclusively by humans, Robotic Process Automation aims to deliver impressive gains in efficiency while eliminating potential bottlenecks, thereby improving the overall speed and performance of the process and the venture as a whole. Robotic process automation, also called ‘cyber shoring’, is also projected as a means of saving a tremendous amount of costs on personnel and the associated expenses that come with employing people.

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chat-bots Blog

Since live chat is the most preferred customer service channel, it is best to enhance how your team provides service to your potential customers will eventually turn their attention towards your business. Making some improvements might be challenging but there are simple ways you can do without compromising. Keep your live chat edge by enhancing customer experience, incorporating useful software, creating a chat workflow and motivating your team.

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know Blog

In a time when technology moves faster than people, things are different. In this ever-changing landscape, newspapers are traded for Facebook, cable is swapped for Netflix, and texts are exchanged instead of phone calls. Rules change, procedures change, and even communication styles change.

Some things, however, still remain raw and untouched. For instance, the first rule in entertainment is to know your audience. This applies when producing a film, book, or even an ad. Let’s face it, if your audience is not entertained when they receive your ad, then you cannot technically call it an impression. In order to impress your audience, you must entertain them, and to entertain them, you as the advertiser need to know exactly which demographic you need to reach.

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apps Blog

Mobile application development is becoming increasingly competitive. Developers are under constant pressure to build mobile apps that are faster and better equipped to meet stakeholder expectations. Technology is evolving at a fast pace, so the efficient and quick delivery of ready to use mobile apps has become an absolute necessity. 

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